JOB DESCRIPTION
Receptionist & Administrative Assistant

ABOUT RED HOOK INITIATIVE (RHI)

Red Hook Initiative (RHI) is a community-based nonprofit working to improve the lives of the more than 6,500 residents of Red Hook Houses, Brooklyn’s largest public housing complex. RHI believes that the social change to overcome systemic inequities begins with empowered youth, and that change in communities should come from within. In partnership with community adults, we nurture young people in Red Hook to be inspired, resilient, and healthy, and to envision themselves as co-creators of their lives, community, and society.

Youth development, community building, and community hiring are at the core of RHI’s approach to strengthen Red Hook’s future. Our model gives young people and residents the tools, resources, and opportunities they need to interrupt the systems and barriers that perpetuate historic inequities for the community. Residents lead the way toward a more equitable, hopeful future. Over our 20-year history, RHI’s model and dedicated team have been nationally recognized for its innovative, place-based approach to social change.

RHI creates a culture of excellence with our ten core values as the foundation: community leadership, mutual respect, welcoming space, strengths-based perspective, trust, high expectations, encouragement, inspiration, holistic approach and adaptability.

THE OPPORTUNITY

The receptionist/administrative assistant is responsible for answering phones and welcoming all employees and guests. This person is the first point of contact for visitors and supports them with inquiries. The receptionist/administrative assistant supports the full RHI staff, especially the Operations team, in the daily functions of the office and has additional responsibilities at the discretion of the Office Manager and Chief Administrative Officer.

ESSENTIAL DUTIES + RESPONSIBILITIES

Office Reception, Finance, and Supervisory Duties:

• Open the facility daily
• Greet clientele; manage phone system
• Oversee all RHI shipping and receiving via USPS, UPS and/or FedEx; sort and scan mail daily;
• Assist Operations Manager with general office supply inventory.
• Maintain an orderly front office environment; provide onsite assistance for staff and visitors with general office questions
• Maintain and manage petty cash
• Make copies and send faxes for residents and visitors
• Reconcile credit card expenses in Nexonia
• Support Operations Manager with managing the facility and liaising with staff, as needed
• Support with COVID-19 safety protocols and screening form (as needed) for all guests and staff in the building, and manage registration/sign-in of all visitors

Administrative Duties

• Support the Executive Director with scheduling and managing calendar appointments
• Create and manage Doodle polls or other scheduling tools
• Make admin purchases for RHI-wide events and in-person board meetings; ensure that all receipts are collected and logged correctly
• Assist with restaurant reservations for meetings with the ED

May be assigned other duties and responsibilities as determined by the Chief Administrative Officer and Executive Director.

Experience + Education

• High School diploma or GED
• 1-2 years previous administrative work, customer service or related experience
• Bilingual (English/Spanish) preferred
• Experience with Google Suite and Outlook, as well as other scheduling tools
• *Employment data show that women and people from underrepresented groups apply to jobs only if they think they meet 100% of the criteria. If you meet many but not all the criteria and feel you may be a good fit for the role, we encourage you to apply.

WORKING CONDITIONS (ENVIRONMENT) & PHYSICAL DEMANDS

• The RHI work environment is characteristic of a typical indoor office/program environment and the noise level is generally quiet to moderate. While performing the essential duties and responsibilities of the job the employee will be required to operate a computer and other office equipment.
• This job is based on-site at RHI’s main program office in Red Hook, Brooklyn. The ideal candidate will either be a resident of Red Hook or one of its neighboring communities or will be within reasonable commuting distance to RHI’s main program office.

COMMITMENT TO DEI + EQUAL EMPLOYMENT OPPORTUNITY

RHI actively engages individuals from all backgrounds and is committed to embracing diversity across all areas and aspects of the organization. We firmly believe that an atmosphere of civility and mutual respect towards individual differences and embracing an inclusive and equitable environment is indispensable to building a successful organization, contributing to a positive and meaningful employment experience for staff, and advancing the best possible outcomes for the clients served by RHI’s programs. We are also committed to community hiring and supporting the job prospects of Red Hook residents.

As an equal opportunity employer, RHI is committed to providing employment opportunities to all qualified individuals and does not discriminate against any employee or applicant on the basis of race, color, national origin, religion, sex, sexual orientation, gender, gender identity and expression, disability, age, marital status, military status, veteran status, pregnancy, parental status, genetic information, or any other characteristic or basis prohibited by applicable law.

COMPENSATION & BENEFITS

RHI strives to offer a competitive compensation and benefits package that reflects our core values and commitment to our employees. The salary range for this position is: $23 per hour commensurate with an employee’s or candidate’s competencies and experience. Additionally, RHI provides a comprehensive benefits package which includes medical, dental and vision coverage, an employee assistance program (EAP), 403b retirement plan, flexible spending accounts for out-of-pocket health, dependent and commuter expenses, life insurance and 24 PTO days and “Summer Fridays,” when possible.

TO APPLY

Please log on to the RHI career portal at: https://rhicenter.applicantpro.com/jobs/ be sure to attach your cover letter and resume as ONE COMBINED pdf.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/3108298-755844