#5 - Now What Do I Say? Reflective Listening and Effective Counseling Skills (CASAC)

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Good Shepherd Services – Human Services Workshops(view reviews)

Thursday, April 26, 2012, 9:30am - 4:30pm

Training Location:

12 West 12 Street Corner of 5th Avenue
New York, NY, 10011

Borough:

Manhattan

Cost:

$125.00
For more registration information/payment policy visit our website.

Age Groups:

11-14, 14-18, 19+

Type:

Training, workshop, or forum (in-person)

Training Audience:

Front-Line Staff, Teacher, Site Coordinator/Program Director, Supervisor, Senior Management

Size:

35

College Credit:

No

Minimum Education:

None

Fulfills New York State School Age Child Care SACC Training Requirement(s):

Yes

Youth Professionals Core Competencies Covered:

Creating an inclusive, welcoming, diverse and respectful environment; Fostering academic and non-academic skills; Developing leadership, team-building and self-advocacy skills

Supervisor Core Competencies:

Child and youth development

Description:

This workshop will focus on effective communication and all the things that get in the way of it occurring. Strategies for encouraging your clients to open up and be less resistant will be explored. Additionally, we will look at how to address and disarm anger, how to handle ‘difficult situations’, and how to effectively confront. Listening and responding skills will be perfected and elaborated on. This workshop is interactive and filled with engaging exercises. Participants completing this workshop will receive a certificate eligible for CASAC (section 2)/CPP (section 4)/CPS (Renewal) credit.